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Staff Resources

Tech Support

Submit a Trouble Ticket

If you are unable to teach or do your job due to a technology issue, please call the IS Department at X00999 (or 541-474-5715)  for immediate assistance.

Examples of when to call:

  • Can’t take roll

  • Teacher Station won’t work

  • Projector won’t work, including a blown-out bulb

  • You have no internet

  • Computer will not boot up

  • Software does not load

For all other issues, please submit a ticket at the button above. 

Techs are scheduled at the schools on certain days.  The ticket system is what notifies them to visit your classroom when they are at your location.  It also tracks progress on your issue and sends status updates to your email.

Email and Phone Resources

Email on Cellphone
These instructions will take you through the general steps of setting up your district email account on your phone.

GoToConnect Phone App
Instructions for downloading and installing the GoToConnect/Jive app on your cell phone.

Shared Calendars in Outlook
How to add and delete shared calendars from within outlook.

PowerSchool Resources

Power Teacher Pro gradebook guide - Elementary
This is the Grants Pass School District user guide for Power Teacher Pro gradebook for elementary.

Elementary Gradebook - PowerSchool
Instructions on how to set up your PowerSchool gradebook, create assignments, grading, run reports, and much more!

Other Application Resources

District 7 ThinkCentral Quick Start Guide
Available to District 7 employees only.  How to get started using ThinkCentral (Journeys) with your students.

Clever Login Instructions
Instructions on how to log in to as a Teacher or a Student.

Emergency Contact Updates
Instructions on how to log in to the intranet and update your emergency contact information.

Netop Visions
Netop Visions is a software tool that can be used to help manage sets of chromebooks (labs, too).  It works within Google Classroom, so you will also need to set up your classes in Google Classroom. Here is how you use it.